Cancel your contract here

Cancel your PROMPTOPOLY subscription here — no login required. You will receive confirmation in text form by email without delay, stating the content of your cancellation, the date it reached us and the time at which the contract ends.

Your contract

Which contract would you like to cancel?

Type of cancellation

Ordinary cancellation Extraordinary cancellation

Date of termination

At the earliest possible date On a specific date

Unless you state otherwise, we cancel at the earliest possible date under section 12 of our Terms and Conditions.

So that we can identify you

Email address of your account

We send the confirmation to this address.

First and last name

Customer or invoice number

Optional — it helps us identify you, but it is not required.

Further remarks

Abort

Other ways to cancel

You can also cancel informally by email to mail@promptopoly.com or by post: ma-kom agentur UG (haftungsbeschränkt), Merkelbach 12, 74541 Vellberg, Germany. Registered users will additionally find the cancellation option in their account under Account & Billing.

Withdrawal within fourteen days of concluding the contract is a different right from cancellation and leads to a full refund — see the withdrawal notice.

Cancel your contract here

Your contract

So that we can identify you

Your cancellation

Other ways to cancel